I understand that my reservation for the above course shall be accepted and confirmed if ICMA sends me a respective confirmation in writing within 3 business days from receipt of my payment. I also understand that if ICMA does not send me such confirmation within the specified period my reservation could not be considered and that the course fee will be refunded to me in full.
I agree that ICMA shall have the right to cancel courses and workshops at its own discretion for any reason (including e.g. if a sufficient minimum number of participants is not reached before the start date of the relevant course). In the event of such cancellation, the course fee will be refunded to me in full. I agree that ICMA shall not be liable for any expenses incurred by me, my employer, or anyone else on my behalf, due to the cancellation.
In the case that I want to cancel my reservation for this course I shall notify ICMA (attention Events Team
) in writing without delay. I agree to the following cancellation fees being applied by ICMA:
until the 30th calendar day before the start date of the relevant course = 10%
from the 29th calendar day to the 15th calendar day before the start date of the relevant course = 50%
from the 14th calendar day to the last calendar day before the start date of the relevant course = 75%
on or after the start date of the relevant course = 100%
Refunds will only be processed after the completion of the relevant course and after the return of any course material already provided to you. Any such material must be returned undamaged and at your own expense.
I agree that if I fail to attend or complete this course within the given deadline, without following the cancellation procedure (see 1.3 above), no refund of the course fee shall take place.
Delegates must register before the course in order to be allowed to join the course. I understand that registrations for online and livestreamed courses are non-transferable and non-refundable.